Cashiers - Ford Ice Center Bellevue

Nashville, TN

Job status
Part time
Job description
Since 1996, Delaware North Sportservice has partnered with Bridgestone Arena to provide memorable and unforgettable guest experiences. From the hundreds of thousands of Nashville Predators fans that stream through the doors every season, to the legions of guests that experience the concerts, basketball games, and other special events Bridgestone Arena has to offer, all of our guests receive the excellent customer service and GuestPath standards that Sportservice is known for.

Sportservice offers a variety of options for every guest – from Asian stir fry or barbecue, to hamburgers, hot dogs, and popcorn, to the range of gourmet items served in our All-Inclusive Clubs. So whether it’s a sold-out hockey game, a major concert, or a nationally televised awards show, Sportservice excels at providing the finest in traditional concessions and gourmet dining.

Position Summary
Serves food and beverage at Ford Ice Center in Bellvue and records transactions in the Point of Sale System, in accordance with the Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:
• Greets guests approaching stand
• Properly records all transactions via the point of sale system and informs guests of the amounts owed.
• Collects the proper money for food and beverage items and determines correct change for guests, or processes credit card transactions accordingly.
• Accounts for all transactions; maintains accurate cash count and balance banks at end of shift
• Participates in set-up of stand, arranges inventory, notifies Stand Leader of any inventory deficiency or shortages
• Prepares and serves food and beverage items in correct proportions, following proper sanitation guidelines according to Company standards and specifications
• Serves alcoholic beverages responsibly, requests identification, adhering to all unit and company alcohol service policies and procedures.
• Records all waste.
• Acquaints guest with items for sale and uses suggestive selling techniques
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.
• Rotates to other stands when necessary.
• Performs other duties as assigned.

Education & Experience:
• Cash handling experience required

Knowledge, Skills & Abilities:
• Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards.
• Ability to complete required pre-employment sanitation and alcohol service training.
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills; ability to communicate with guests and receive orders.
• Ability to work effectively with others.
• Ability to work in fast-paced environment.
• Ability to follow job procedures and supervisor’s instructions with a cooperative work attitude.
• Maintains good personal hygiene in a clean and complete uniform.

Physical Requirements:
• Constant standing, walking, bending, reaching and repetitive motions.
• Ability to remain stationary for entire length of shift.
• Ability to perform normal lifting of stock up to 35 pounds.

Environmental Working Conditions:
• May be exposed to variable temperatures, including extreme hot and cold, depending on season.
• May be required to work in confined and/or narrow spaces.
• May be required to work overtime on short notice
*All positions require you to successfully complete a pre-employment and annual background check.
*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

Delaware North Companies, Inc. is an Equal Opportunity Employer

Who We Are
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.